About Us


Based in Herefordshire, Sue & Darren Underwood offer a friendly personal service to ensure you are happy with your etched glassware.

Having been a co-ordinator of the awards for Herefordshire Motor Club for a number of years, and more recently for the BTRDA National motorsport organisation, Sue knows the requirements and responsibility of organisers who need to order glassware as a presentation for events “often there is firstly the requirement for nice, quality pieces of glassware, expertly etched and secondly working to a budget” acknowledges Sue “having an understanding of this, allows me to appreciate our clients’ demands”.

The husband and wife pairing also compete together in motorsport. Previously on asphalt car rallies as a Driver and Co-Driver celebrating success in their Vauxhall Nova 1600 being crowned REIS MSA Asphalt Rally Championship Front Wheel Drive Challenge Winners 2014. Then switching to a Ford Escort G3 in 2015 in the same Asphalt Championship, were declared Winners of the Rear Wheel Drive Challenge.

Since 2018, they have switched to a completely different motorsport, being Sporting Car Trials. 2019 Darren won Best Rookie Driver and winner of the BTRDA Live Axle Category; followed up in 2020 with Motorsport UK Best Live Axle award and 3rd Overall in the BTRDA Silver Star Category; meanwhile Sue received the Render Bouncers’ Trophy for 1st Passenger.

Sue & Darren have now owned CRYSTAL IMAGES AWARDS since 2013; previously been an established glass etching business of almost 25 years, they are continuing and enhancing the reputation for quality products.

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